Subscription Services

Get the Hawkes Bay Today home delivered

Subscribe to Hawke's Bay Today and save up to 33% of the newsstand price.

Subscribe to a 6-day Hawke's Bay Today package for as little as $7.23 a week and you'll never miss an issue. With local reporting, latest news updates from New Zealand and around the world, respected business analysis, great sports stories and entertainment - it's your essential daily reading conveniently delivered right to your home.

Newspaper Rates

Special offer! Add the Herald on Sunday to your Hawke's Bay Today subscription and receive a 7 day newspaper delivery to your home.

*Note the actual invoice amounts change according to how many print days there are in the calendar month periods that we are invoicing

Subscribers enjoy special privileges

• Save up to 33% on the cover price with a 6-day subscription.
• The convenience of free home delivery.
• The flexibility to suspend your subscription whenever you are away
• Replacement delivery for late, wet or damaged papers (conditions apply)
• PLUS subscribers can take advantage of exclusive subscriber promotions.

FAQ'S

Holiday (temporary) stops If you wish to temporarily suspend your home deliveries, please phone the Customer Contact Centre on 06 873 0802. You will receive a credit / extension for the days you don't have the Hawke's Bay Today delivered.

Donate your holiday (temporary) stops to NiE Donate your holiday newspapers to our Newspapers in Education (NiE) programme and support your local schools! Every newspaper you donate to the NiE programme, the Hawkes Bay Today will match this contribution with another newspaper. There is no extra charge for this community service.

Undelivered, damaged or wet papers If your newspaper is damaged, wet or has not been delivered by 5.00pm Monday to Friday or 8.00am Saturday, give the Customer Contact Centre a call on 06 873 0802 before 6.30pm and we will re-deliver your paper or give you a credit / extension on your account. If damaged or wet papers are an ongoing problem please let us know. Note: redeliveries are not available to our rural subscribers.

Moving house Inform us of your change of address and we will arrange for your Hawkes Bay Today subscription to move with you. Allow two working days for processing.

Gift Subscriptions A newspaper gift subscription is a great present. You can gift a subscription to start on a date you choose and we will provide you with a gift voucher to present to the recipient.

Back Copies We keep a limited number of editions from the last 12 months, so if you need to get hold a back issue just give our Customer Contact Centre a call on 06 873 0802.

Subscription payments made easy

Account payments can be made by cash, cheque, EFTPOS, Mastercard, Visa, at our local branch or posted to the address on your invoice.

Automated Credit Card Payment We can charge your credit card automatically each time your subscription falls due. Your credit card details are immediately encrypted for your protection. Setting up payments is an easy as picking up the phone.

Direct Credit Set up an easy online payment. Our details are: National Bank Account Number 06-0287-0590510-34. Include your Hawke's Bay Today subscription account number in the reference field.

Direct Debit Take all the hassle out of account payments by setting up a regular payment system through direct debit. It's easy and cost effective. Give our Customer Contact Centre a call on 06 873 0802 to request a form.

Getting in touch

It's easy to contact the Hawkes Bay Today with your home delivery queries by phone, fax, email or mail.

If you wish to discuss home delivery options, the Customer Contact Centre is open 6.30am - 6.30pm Monday to Saturday.

Hawkes Bay Today Subscriptions

Phone: 06 873 0802 / 0800 428 632 6.30am - 6.30pm Monday to Saturday.
Fax: 06 873 0803
Email: subscriptions.rcc@apn.co.nz
Mail: Private Bag 12028, Tauranga Mail Centre, Tauranga 3143
Office: 113 Karamu Road North, Hastings 4122

TERMS AND CONDITIONS

By agreeing to have Hawke's Bay Today delivered to you, you agree to the following terms and conditions:

Subscriptions to Hawke's Bay Today continue until such time as you notify us to cease delivery, and you will be charged for all newspapers delivered up to the notification.  Invoices will be sent at regular intervals as determined by your billing cycle.

The publishers of Hawke's Bay Today, APN New Zealand Ltd (APNNZ) collect and hold personal information of all subscribers provided with each application at 108 Durham Street, Tauranga.  The personal information about you will be used for administration purposes such as billing and delivery, and to contact you from time to time with information about other APN products and services including contact from other companies within the APN News & Media Limited group of companies.

Under the Privacy Act 1993 subscribers have rights of access to and correction of their personal information held by APN New Zealand Ltd by contacting Customer Contact Centre on 06 873 0802.

You agree to pay your account by the due date shown on your invoice/statement. If you dispute any content of your invoice/statement you will need to inform us within 21 days of the date of the invoice/statement. The undisputed part of the account is still payable. If you do not pay your account by the due date you may be liable for all costs of recovery and collection fees and we may refer your account to a third party collection agency.

You may be invoiced for days that Hawke's Bay Today are not published (eg Good Friday and / or Christmas Day). You'll receive a credit for these on your next invoice.

We reserve the right to amend our prices or withdraw offers at any time. For in advance customers, price changes will take effect on renewal.

APN New Zealand Ltd reserves the right to update these terms and conditions from time to time.